Refund policy
We want you to be completely satisfied with your purchase. If you wish to return your item(s) for any reason, you may do so within 30 days from the receipt of the item(s) for a refund or exchange. Please note that requests made after the 30-day period will not be honored.
To initiate a return, please kindly contact us at support@bright-corners.com with your order number and reason for the return. We will then provide you with detailed instructions on how to proceed with your return.
In order for us to process your refund or exchange, please make sure to return the item(s) in their original packaging and in the same condition that you received them, with tags, and a copy of the receipt or proof of purchase.
Please be aware that customers are responsible for the shipping costs of returned items. To ensure that the item(s) are returned safely, we recommend using a shipping method that provides tracking information.
Please note that the following items are non-refundable:
- Items purchased on sale
- Any damage or lost caused by customers
Once we receive your return, we will inspect the item(s) to ensure that they meet our return policy requirements. If the item(s) meet our return policy, we will process your refund or exchange within 7-10 business days. Refunds will be issued to the original form of payment. Please note that shipping charges are non-refundable.